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Really nice to have a spare and double my range. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Megawheels Return Policy In the event of damage to your product in shipping, please contact support@urbanbikesdirect.com to arrange for replacement and pick-up of the damaged electric bikes. My typical impulsive purchase habits would have had me on a Rock Mountain out of the gate because heyI use to race dirt bikesthe key word here is "use too" many years ago. Ifyourbatterymustbereplacedduringtheremainingperiodcomprisedofmonths13-18,youwillneedtopayapro-ratedamountforareplacement. Ecotric 26 In. 36V 500W Fat Tire Electric Bicycle 26 x 4 In. Removable . visit www.ecotric.com to explore more Therefore, we cannot, and will not, offer advice about taxes in your country. Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*. Our 5-Star Customer Service Team Is Trained For Any Question (800) 591-7508, Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer. Revolve Return Policy You find them on Amazonthey are generic, appearing under several brand names, and run around $140-150. Please inspect the packaging of your items when they arrive. Being tall sucks when buying parts for a bike! Address: 2376 Davis Ave, Hayward, CA 94545, E-bike Tech Support: Indeed, as a dealer of. Material: Oxford cloth+pearl cotton+aluminum foil. QUESTIONS? Our goal is to keep the ordering process as simple as possible. CANCELLATIONS ADD TO CART. Hi Gypsy. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. Just wanted to say thanks to Court for setting up an Ecotric forum. ECOTRIC SPORTCOOL 26 FAT TIRE e-BIKE WALK AROUND REVIEW (150 - YouTube We do not refund original shipping charges for goods that are refused for delivery at customs. Learn how to safely ride and maintain your ECOTRIC FAT26S900-BL, FAT26S900-MB, or FAT26S900-O electric bike with this user manual. So far my wife seems fine with the "jump" start on her step through 20". My body limits are less than the ebikes we now have, think of the money saved just coming to that understanding. As the world goes digital and our primordial methods change, we had to develop the next gen transport delicately. When we changed out forks it was mentioned those long extenders can put pressure on the lower race. The warranty information can be found under, We work very hard to ensure that we offer the absolute. Ecotric 48v 17.5AH 1000W big fat tire ebike Bison-Matt Black. All batteries rated over 300w must be shipped hazmat ground.All battery sales orders will receive a battery order confirmation email requesting the following information:*E-Bike: Brand, model, motor power watts, year built or purchased and a picture*Battery: Brand, model, amp hours (Ah), voltage and a picture of the battery. 510-209-4536, Monday - Friday: 8:00am - 2:00pm (Pacific Time), Customer Service: Ownboard Return Policy Riding an electric bike is pure fun. Known Issues & Problems with Maxfoot Products + Help, Solutions & Fixes, Known Issues & Problems with Fuji Products + Help, Solutions & Fixes, Known Issues & Problems with Alizeti Products + Help, Solutions & Fixes, Known Issues & Problems with Tempo Products + Help, Solutions & Fixes, Known Issues & Problems with Wildsyde Products + Help, Solutions & Fixes. The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, you see the exact same electric bike advertised on the same merchant's Web site at a lower published retail price. Every bike reflects its owner and their style. Refunds will only be issued to the original credit card that you use when placing your order. We work very hard to ensure that we offer the absolute best prices online. Material: Oxford cloth+pearl cotton+aluminum foil. Indeed, as a dealer of e-bike batteries, Ecotric can share some suggestions on the best pack for your electric bicycle. Quantity. Replacement Battery for ECOTRIC Fat Tire Folding Ebike(FAT20810 Color: black Its total length is 85cm. How to remove the battery from seagull ebike from ecotric Replacement Battery for ECOTRIC 48V 12.5ah folding fat Ebike (FAT20S900) $449.00. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. If contents cannot be inspected immediately, notation on carriers paperwork must state: Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier, Sign carrier paperwork: Carton damaged and refused. You can purchase this product but it's out of stock, Passenger Saddle Seat For Ecotric Folding Ebikes, We offer free shipping on all of our bikes everywhere within the lower 48 states! In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Aluminum alloy colorful bottle cage Foam tech has come a long way. Please refer to our Shipping Policy for more details. Vendor: ecotric. UrbanBikeDirect is dedicated to educating, informing and partnering with you to create ideal electric bike solutions for you. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. ECOTRIC Battery for Hammer Fat Tire Electric Bike. We recommend taking a picture of the package and/or the item before shipping. We insist that you love everything you buy from us. The battery also has an 18-month warranty. ABC Cage with 24 Long Mounting Strap by AltGear LLC. Ecotric fat tire bike 36V 12ah + 36V 17.5ah customized battery from a UrbanBikesDirect.com 30-Day Satisfaction Guarantee Return Policy $459.00 $689.00. Please make sure the phone number you entered at checkout is a good number to contact you at. Returns are easy, simply contact us for a return. are listed online. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. I am going to experiment with sweep back bars next. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. What brand/model stem extender does your bike have? date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. The biggest downsides to both bikes so far is battery levels via the provided gauges ( we don't trust them) and the ridgid front forks. 36 Volt Replacement Battery for ECOTRIC 26" Fat Tire Folding Ebike FAT Your Shopping Guarantee number and your email address used during the eligible transaction. All return request must be submitted in writing and sent to support@Urbanbikesdirect.com. This 36V 12.5 Ah (450 Wh) Lithium-Ion battery pack, designed for Fat tire 20 36V(FAT20810), Starfish, Dolphin, and Peacedove, has reliable quality and superior performance. I'm 6'5" and it looks like the handlebars need to be raised if I am going to be comfortable on this bike. GreenBike Electric Motion Return Policy You can install this phone bag on the front frame of the bike. Battery: The removable 36V Lithium Cell with smart lithium battery charger. FAST & FREE Shipping Available! As long as nothing breaks down, I think these bikes offer a lot of performance for the price point. Choose from our e-bike parts and accessories for sale to get your two-wheeler back in working order in a wink. Our staff will verify your claim within 10 business days. A spare battery can double the distance you travel. UrbanBikesDirect.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. Aluminum alloy colorful bottle cage Use battery till it dies buy new or buy new now have two and enjoy long flights on your bike. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. that fits your Ecotric bicycle to head towards your adventurous future! I missed that commentary on the stem risers. All return request must be submitted in writing and sent to support@urbanbikesdirect.com Electric Bikes 350-1000w Beach Cruisers Bicycles | AllAroundEbikes REVIEWS Description Condition: Brand new Package includes: Battery+keys Item size: 380*110*75mm Discharging position:?Bottom-2 ports output Energy:450Wh Voltage:36V Case Material: Aluminium alloy+plastic Battery Type: Lithium lon Model: Seat tube battery Weight: 3.85kg Working temperature for charge: 0-45 Every ECOTRIC electric bicycle purchased on our website comes with an 18 months warranty ( In the period of 18 months from purchase by Official Authorized Store) against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from ECOTRIC as well as any help and solutions you know of. Please note that this manual is not a detailed repair guide and seek assistance from a qualified technician for any maintenance or repairs. Quietkat Return Policy So thanks again for getting this post started Court. Product Type: accessories. Ecotric | Replacement Battery for ECOTRIC Fat Tire Folding E-bike Products which are eligible for parts under manufacturer warranty 10%, Free Shipping Lower 48 States, No Tax except GA & WA. 0% APR with paypal credit. Of high-grade quality and backed by an 18-month warranty, Made to operate in any situation and power your trips with up to 624 Wh, meaning you can squeeze many miles out of your electric bicycle without losing charge on your ride. I ended up with a unit that allowed for multiple angles on the rotating headset. Arrived fast and the battery had about 3/4th total charge in it. PAS 1 would go from 12 mph top speed to 14 mph top speed. Get tips on reducing your environmental impact and saving money on gas while enjoying the benefits of electric propulsion. Advantage: One-piece molding, vacuum plating, Product Detail: Anyway it is great to have this forum. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. Discharging position:?Bottom-2 ports output, Recommended to use: 36V 250W 300W 350W 500W Motor, Working temperature for discharge: -20-55, Certification:?ANSI/CAN/UL-2849 - Standard For Safety For Electrical Systems. Whether you need extra accessories to customize your ride or new gear for safer trips, we certainly have what youre looking for. Maxfind Return Policy You can find batteries of various shapes, sizes, and voltages. We recommend taking a picture of the package and/or the item before shipping. Description This 36V 10Ah (360 Wh) Lithium-Ion battery pack, designed for Lark, has reliable quality and superior performance. (Excludes: Alaska/Hawaii,Puerto Rico, US Protectorates, APO/FPO, PO Box), Shipping time varies from 2-3 business days if electric bike is in stock, Delivery time varies between 6-8 business days if electric bike is in stock, Shipping is offered through UPS/FEDEX/USPS, Orders are shipped directly from Oakland,CA or Mobile, AL. I did not have much time to use them before the weather got cold, but I have found them to be great fun, and they give my wife a chance to get places where she wouldn't go on a conventional bike (one bad knee). ABC Universal Cage for HandleBar by AltGear LLC. Just take a look at the Specifications section down towards the bottom of each page. Replacement Battery for ECOTRIC 48V 12.5ah folding fat Ebike (FAT20S900) 4 reviews No questions $299.00 $449.00 Sold Out Replacement Battery for ECOTRIC Lark Ebike 1 review No questions $239.00 $399.00 Sold Out Replacement Battery for ECOTRIC Hammer Fat Tire Ebike 9 reviews No questions $359.00 $449.00 Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. It may not display this or other websites correctly. For assistance in choosing the right battery for your Ecotric e-bike, please contact us via email(service@ecotric.com). $ . Products that have had their original manufacturer packaging opened Apr 3, 2021. Wed be happy to keep you in the loop for other products we can deliver. Skatebolt Return Policy Mototec Return Policy The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Advantage: One-piece molding, vacuum plating, Ecotric is excited to de-risk your trips and make them more comfortable with. The Pitch number is 8. We have two of the 20" folders with them and upgraded (with HarryS help) to the LCD setup and wow, what a difference! 26 X 4.0 Fat Tire in All Road Fat Tire-Durable All Condition Road--More than Safe, Balance, Fast and Stable for Your Cycling.36V/12.5AH Removable Lithium Battery, 305*85*120 ABS plastic cell box. Whether you need extra accessories to customize your ride or new gear for safer trips, we certainly have what youre looking for. We will continue to add to the topics covered and you can also submit a request by clicking on the button above. Customers rate us 4.8/5 based on 2018 reviews. Note: The battery also has an 18-month warranty. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). 4.5 out of 5 stars 89. . If your along in years I have to say fatties feel very stable while riding on all surfaces. We will either provide you a return shipping label or you will have to arrange the shipping yourself. AT20810, Starfish, Dolphin, and Peacedove. time to time, a bike may run out of stock at our warehouse and the website wasn't updated when you placed your order. Whether you need a spare component or are looking to upgrade your ride, here is what awaits you to snap into your bicycle: Besides, all Ecotric batteries are: Order an e-bike battery that fits your Ecotric bicycle to head towards your adventurous future! If you qualify for a refund, you will be refunded the difference in price to your credit card. If your order has been shipped, a standard return procedure applies. Due to the large size, it may not be possible to be placed at your door. Please refer to our Shipping Policy for more details. Refunds are only issued after returned items have been received and inspected. UrbanBikesDirect.comgoal is to fulfil your order within 3hours of your purchase. I didn't think I would like the fat tires but now that I have gone on some trails I think they are swell. Most likely you'll need to replace it after the first 2 years as then it has less than 1/2 the original range/capacity. Gincleey Comfort Bike Seat for Women Men,Wide Bicycle Saddle Replacement Memory Foam Padded Soft Bike Cushion with Dual Shock Absorbing Universal Fit for Indoor/Outdoor . Replacement Battery for ECOTRIC Hammer Fat Tire Ebike. His battery had the same connector as my two similar batteries, so I thought I didn't need to check. I use to use compressed air but these grips seem to ridged). It can only be scheduled in a delivery window time frame. Sign up for our e-mail and be the first who know our special offers! Free shipping 48 states. Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Example 9:00 am. If contents are damaged, indicate damage on carriers paperwork and notify UrbanBikesDirect immediately. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. After reading this forum and the very helpful HarryS upgrade thread I decided to try to replace the electrical system (except for hub and battery) with the same controller system. Weight: 0.09 lb If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. You need to be at the delivery address during the delivery window to receive and sign for the item. We stand by these products and use the best materials while exceeding quality expectations at all stages, from design to manufacturing. You must notify us of your intent to return within 30 days of delivery date. If we received the item damaged you may file a claim with your shipping company. Replacement Battery for ECOTRIC Tornado Ebike. It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. It can lock 2 pieces of bicycles. Ecotric Replacement Battery: FAT20810, Starfish, Dolphin and Peacedove This 36V 12.5 Ah (450 Wh) Lithium-Ion battery pack, designed for Fat tire 20 36V(FAT20810), Starfish, Dolphin, and Peacedove, has reliable quality and superior performance. Description This 36V 10Ah (360 Wh) Lithium-Ion battery pack, designed for Lark, has reliable quality and superior performance. In the event of damage to your product in shipping, please contact support@urbanbikesdirect.com to arrange for replacement and pick-up of the damaged electric bikes. $239.00 $399.00. Thanks! Ecotric Sportcool Fat-Tire E-BikeSpecs:-500W Rear Hub Motor-36V 12 AH Battery.-Rigid Frame-26"x4" Wheels-1x7 Speed Shimano Tourney Thumb ShifterThis video is. Bakcuo Return Policy Lost ebike keys.. Help!!! - Motored Bikes They will totally save your shoulders from the jarring the ridged forks provide. Address: 2376 Davis Ave, Hayward, CA 94545, E-bike Tech Support: Meepo Return Policy Want to go out for an adventure, fishing, hunting or camping? If your order is stock and your credit card is approved by our fraud guarantee department, the bike ordered will ship within 1-2 business days from the date of your order. Shipped quickly, charged the battery and everything works fine. Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Ouch, that's $200 a year to keep riding with decent battery life. That said, I'm like 5'9. ECOTRIC Cheetah Electric Bike 26" X 4" Fat Tire Bicycle 500W 36V 12.5AH Battery EBike Beach Mountain Snow E-Bike Throttle & Pedal Assist for Adults - 90% Pre-Assembled. Please do not ask us to claim less than the actual purchase amount. Sounds like you got a great deal. Suitable for short and medium distance cycling. Got it from PSWPOWER . Product Detail: I have two of the folders. The value to fun ratio on these Ecotric eBikes is off the charts. I am amazed how sore I am from the pounding off road LOL. The item will be delivered via a lift gate truck with one delivery person. Our mission is to breathe life into bikes by making each conversion distinct, thanks to our experience to this day. (Excludes: Alaska/Hawaii,Puerto Rico, US Protectorates, APO/FPO, PO Box), Shipping time varies from 2-3 business days if electric bike is in stock, Delivery time varies between 6-8 business days if electric bike is in stock, Shipping is offered through UPS/FEDEX/USPS, Orders are shipped directly from Oakland,CA or Mobile, AL. Anticipating what will probably be your next inquiry.yes.the forks are a major improvement. Replacement Battery for ECOTRIC 48V 12.5ah folding fat Ebike(FAT20S900) Any further question,don't hesitate to ask! To use the service: You will be required to provide the following information: All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Charger for model 36V 20 Inches folding fat bike, StarfishPeacedove and Dolphin. Size: 5.9*3.15 inches Thanks, Harry, this information is very helpful. ECOTRIC Parts & Accessories - Prices - Electric Boarding Company FAQ - Ecotric Description This is an original lithium battery charger for Fat Tire 20 36V, Starfish, peacedoveDolphin. For portability and anti-theft reasons, we've made a detachable design that you can take home to charge. ECOTRIC Fenders for Our 26" Fat Tire Electric Bike (FAT26S900USB-BL/MB If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether. Both issues will be addressed when we get back home ( I already have some air/spring/oil forks waiting). Teemo Return Policy Dr. Jory Basso 3.71K subscribers Subscribe 37K views 2 years ago SOUTHERN CALIFORNIA Dr. Jory's 2000 mile review of the Ecotric Fat Tire Beach Snow Electric Orange/Black Bike. Your bike will arrive about 95% assembled. When you get the new bike, the battery must be charged fully before the first ride. Product information: It can lock 2 pieces of bicycles. But its no fun if something is wrong with yours. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost. The front fender keeps mud and water from hitting the rider. Our satisfaction guarantee and lowest price guarantee let you rest easy knowing you'll be taken care of, no matter what happens. ECOTRIC Replacement Battery for the Fat Tire, Rocket and Vortex Electric Bikes. Big Cat Return Policy Amazon.com: Ecotric Battery Replacement UrbanBikesDirect.com will send you automated tracking updates once we receive the tracking number for your order. Before you purchase your item make sure to review the return policy below. | Authorized Dealer, FREE Shipping on all USA Orders. The battery securely mounts to the base without connecting any wires. You can view our return policy for details. To request your partial refund, simply email us a link to the bike on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. Battery is 100% exactly the same that came with bike. We offer 500w beach cruiser bikes with an electric motor, 48v electric mountain bikes and folding battery bikes too. To start the claim process for a particular transaction, click the "Price Claim" link for that transaction. #7. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email. @allaroundebikes Address: 2376 Davis Ave, Hayward, CA 94545 E-bike Tech Support: 510-209-4536, Monday - Friday: 8:00am - 2:00pm (Pacific Time) Customer Service: 510-878-7780, Monday - Friday: 9:00am - 5:00pm (Pacific Time) E-mail: service@ecotric.com Please read the return policy that applies to the product you selected above. Enskate Return Policy Every ECOTRIC electric bicycle purchased on our website comes with an 18 months warranty ( In the period of 18 months from purchase by Official Authorized Store) against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. The warranty information can be found under Warranty tab on a product page. Please note that we do not accept the return of the spare parts or accessories(except battery). We use cookies to ensure that we give you the best experience on our website. I see now that Ecotric offers the LCD setup and and 48v on the 20" fat tire folder - I guess they got the message. We Put Our Customers First to us. Refunds will be applied to the same payment method used when original purchase was made. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry. Please allow 3-10 business days for your order to arrive. Most of our products come with at least 1-year manufacturer's warranty. This section will give you the essential information about what to expect with the delivery of your item. 510-209-4536, Monday - Friday: 8:00am - 2:00pm (Pacific Time), Customer Service: , you get more than replacements or spares. *Exclusions Size: 39*15*17cm, weight is 0.48kg. I have been working with customer service and they have sent me a new battery and a new controller. It is the customers responsibility to know the legality of the electric bike ordered in their country. Have fun with yours! We have a wealth of experience and knowledge that comes with 15 years of working in the electric bike industry. UL Certified-Ecotric Vortex Electric City Bike - $489 sale until June 30th, X-Treme Cabo Cruiser Elite 48 Volt Electric Scooter, Glion Dolly Model 225 Foldable Lightweight Electric Scooter, X-treme Cabo Cruiser Elite Max 60 Volt Electric Scooter (NEW), Ecotric Replacement Battery for 48V 13ah folding fat Ebike(FAT20S900) - Pre order for July, Our goal is to keep the ordering process as simple as possible. Browse this section, find the items you need, or give us a call to request a missing one! BUY Today & Receive Free Shipping on Select Items! Return Policy by Brands Afterthefirst12monthswarranty,thebatteryonthebikeisnolongercovered100%bytheoriginalwarranty. If your item(s) do arrive damaged, please send photos to support@urbanbikesdirect.com and we will process an insurance claim on your behalf.

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