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Our Unit, which has perhaps 7 small games a week (3 to 6 tables) wishes to buy a dealing machine so we can play in the Common Game (and for other reasons as well). First check that the plastic board (or Dealing Platform) is fully inserted please try to push it into the machine as far as possible. Both the Duplimate Mark IV (bis) and the PlayBridge Dealer4 are fine machines that work well, but with significant differences. The ACBL and I have never gotten along well since. If it does not, then the rollers are worn out and the machine needs service. 2) If the board is tight elsewhere, perhaps your dealing machine got bumped or dropped and damaged. To download the Dealer4 manual please click here. Why do I get Error 551 when I try to use my Dealer4+ machine to deal from a flash drive? However, PlayBridgeDealer 4 is far more than a card dealing machine, it is the key to the new World of Bridge.Highlights. The Optical Card Recognition System (OCRS), removes the need for expensive bar-coded or specially marked cards. This mistake can be difficult to notice and is often is not picked up during play, resulting in scores being calculated incorrectly. PlayBridge Dealer4 Dealing Machine - Bridge Buddy You should stand up or sit with the machine facing you the same as when you make boards. This will add about two seconds to each deal but can sometimes help with this problem, especially when dealing newer plastic cards. Remove the grime, dust and oils from the rubber rollers using the alcohol-moistened glove or cloth. Dealing Machines PlayBridgeDealer4 Dealing Machine - YouTube See Manufacturers Maintenance Manual or website for further information and exclusions. Turn the knob CLOCKWISE to increase the clearance. The main new feature of this model is a Front Display which allows the operation of the machine without a connection to a PC. Turn the knob CLOCKWISE to increase the clearance. Download and read the Maintenance Adjusting and Cleaning manual, from Dealer4.com Support tab, and see if the specific problem you are encountering is addressed. In this video I go over how to use the play bridge dealer 4, perhaps the best model of its kinds in the bridge dealing world. With two decks in the card hopper, click the Feed Card button several times the motor speeds should remain in the 146-150 range. You may also apply light finger pressure to the top of the card stack, but this is usually unnecessary. A new model of our machine - Dealer4+. Contact your nearest Service Center with any questions about these items and features listed below: 9. . Most users find the solution to their problem here. A replacement power cord and transformer can be purchased from a Dealer4 Service Center (the specific power supply needed by the Dealer4 is special and is typically NOT available at most computer supply stores). Dealer4.com Software for download, operating and maintenance manuals, and other information from the PlayBridge Dealer4 design and manufacturing team. Also the Dealer4 design and manufacturing team is continually making design improvements extending the life of wear parts (the rubber rollers in particular). Constructed to provide long and reliable operation, with a stainless steel chassis, direct drive brushless motors, powerful 200MHz DSP processor and full control of card movement to eliminate the production of inaccurate boards. We recommend having a service at the 50,000 board mark, or every 3 years. If the Photo times higher than the desired range persist, then the machine likely needs to be sent in for service. (A picture showing the location of the board switch sensor is on page 12 of the Maintenance Adjusting and Cleaning Manual v1.1.) If despite your best efforts, none of these steps reduces the problem, contact your nearest service center to discuss the problems and get some assistance by phone or email, or to schedule your machine for service. Company: Photo: Details: Web site: Dealer4 (Migration Path) Popular dealing machine used in many Australian and overseas brige clubs. Perhaps the set screw is loose or someone has fooled with it. Dealing Machines. Over time, dirt and dust can cause the Dealer4 to malfunction in several different ways. Click to reveal 6. Shipping, direct from factory, included in price! Individual numbers are not sold separately. Open the software and click on "File" and a drop down menu appears, select "New" 3. The most common cause of this error is that the setting for National Settings has been inadvertently changed on the Deal screen. Sign up for our newsletter and receive free weekly bridge hands! Ask your bridge clubs most computer-savvy person to try it and see if they can spot something that is causing the problem. Both machines are mechanically the same and offer the same level of reliability and accuracy. This error message usually means that the directory path is too long the full path including all folder and subfolder names cannot be longer then 256 characters. Carrying Case for PlayBridge Dealer4 - Baron Barclay Bridge Supply These are only sold as a set of 36 labels (#1-36). Locks (comes with 2 keys). Dealer4 Support For use with the Dealer4 Dealing machine ONLY; . Ordering Made Easy!! Ensure that you are using recent versions of both the Dealer4 operating program and the machine firmware. Call Jim at 941-488-0799! Dealer4+ needs to be connected to the computer, via the USB lead, to generate deals and hand records - Follow items 1 and 2 of PlayBridgeDealer4 (above) 2. Make sure the feed roller and especially the green drive rollers are clean and in good condition. A new screen appears, advising the number of boards to be dealt, this can be changed. . Loosen the camera set screw (tiny Philips screw), Turn the lens VERY SLIGHTLY (1/16 turn) and repeat the Capture and Show, checking to see if the image focus improved, Repeat turning the lens, Capture and Show, until you have a sharp image, Secure the camera set screw and repeat the Capture and Show to ensure that it is still in good sharp focus, Perform an Auto Setup with the spade ten and update parameters. For greater flexibility and Deep Finesse analysis we highly recommend the additional use of Deal Master Pro. A quote can . Leave your Dealer4 machine set up all the time if possible. Thank you for viewing my video. Duplimate Mark IV (Sorter?) Clean the upper and lower rollers of each pair following the cleaning instructions on this web site. Conventions. You might also check the other FAQs below for the specific problem you are having. Sources - NEW Dealer4 and Dealer4+ Machines PlayBridge Dealer4 Service Center . The following steps can often reduce these problems . Why do I get Error 551 when I try to use my Dealer4+ machine to deal from a flash drive? Where can I get the current software and manuals for my Dealer4 or Dealer4+ machine? This type of problem cannot be corrected by the customer and must be fixed at an authorized service center. Playbridgedealer4 Dealing Machine - Baron Barclay Bridge Supply If so, you can try setting Card Font = Fine and this sometimes helps. Common causes of Card Feeding Errors and slow dealing, and their solutions, are as follows: Please see the Maintenance Adjusting and Cleaning Manual on the Dealer4.com web site, Support tab, for more information. The OCRS uses a video camera and a DSP processor to analyze the image of a card (number and suit), prior to directing it to the correct dealing gate. The firmware version appears on the upper left of the Maintenance screen as of October 2019, version 3.46 is current. America and Europe: Sales and Service . The ACBLScore+ debacle really blows me away. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. New Dealer4 Maintenance Adjusting and Cleaning Manual version 1.1 has been released. You should treat the camera like you would treat quality photography equipment. Shipping, direct from factory, included in price! Just try the Auto Setup again and it should work, though the error may occur more than once, and may close the Dealer4 program, requiring you to restart it. We have seen it most often with the queen of spades. My desk with boards, cards, and the Playbridge Dealer4 machine. The main improvement with the Dealer4+ is the implementation of the Front Display. Test this by going to the Maintenance screen (left side), click the check box for Motors On, and note the speed of Motors 1,2,3,4. What options are available to improve my machines performance? 2. You may provide an optional (required if choosing other) description of why you find this objectionable. ). If this is the problem, the machine will need to be sent for service. Confirm that the light is lit on the power supply transformer brick, and that the cables are fully inserted into the Dealer4 and the power supply brick. Either put on the cotton glove and moisten a finger or moisten a corner of the terrycloth towel or cloth. Sale. Clean the photo interrupters by blowing them with compressed air while brushing them with a soft brush. How long can I expect my Dealer4 or Dealer4+ to last? Error 551 also can sometimes appear when the memory stick has an unsupported format. If the gates move slowly or make a mushy sound instead of a crisp click, then a solenoid could be failing or dirty. IMPORTANT: Please read and familiarize yourself with ALL the following instructions BEFORE attempting to clean your dealing machine. Another possible cause is using the wrong power supply, so there is insufficient voltage powering the Dealer4 machine. This then is a likely cause of the Card Recognition or Duplicate Card errors. Operating Tips. For detailed information and FAQs click here. If this is the problem, or you are unable to identify the problem, the machine will need to be sent to a Service Center for diagnosis and repair, which may require replacing the main circuit board or soldering a new USB port onto the board. What is the warranty on the Dealer4 and Dealer4+? Defense. This website is an informational aid to assist you in: Routine care and cleaning of your PlayBridge Dealer4 machine, Obtaining servicing of your PlayBridge Dealer4 machine which is recommended after 50,000 deals or 3 years of service, Finding the location Read More . 10. both the bottom and top rollers should be turning when the motor is energized.). These are only sold as a set of 36 labels (#1-36). See the Dealer4+ Operation Manual for more information about our new exciting machine. Primarily designed to be used with plastic Dealing Boards and whilst we recommend the use of these boards as the simplest and fastest way of preparing boards, we are aware the many clubs have stocks of usable closed boards or wallets. 1) If the board becomes tight and hard to insert just for the last bit when the board is mostly inserted, then the problem is thick boards and a simple adjustment is needed. The Card Width Adjustment, i.e. PlayBridge Dealer4 & Dealer4+ Purchase - Dealer4 Service Center More troublesome, and more rare, are recurring errors of this type when entering the Deal or Maintenance screen, preventing any machine operation. Because of the limited availability of used machines, we often recommend buying a new machine if you can afford it, knowing that there is a strong market for the machine if years from now you decide you no longer need it. Please try to the following before contacting a service center: Dealer4ServiceCenter.com(this website)Provides information about care and maintenance, how and what the customer should clean to keep the machine in good working order, operating tips, answers to frequently asked questions (including troubleshooting advice), and obtaining recurring or repair service. Also check that the settings for Card Index, Card Type, and Card Font are correct for the cards that are being dealt (usually Standard and Normal). Australia Bridge Directors Association This error indicates that a plastic removable board or Board Insert (Dealing Platform) is not fitted or is fitted incorrectly, or is not being detected by the Board Switch sensor. If none of the above resolves the problem, you may wish to contact a Service Center to send your machine for service. One of the solenoids that controls the wire gates could be failing. There is paper dust on the card edges from cutting, and the cards are often given a light coating of talc at the factory to keep them from sticking together. Is there really an Extra Card in North (or whichever pocket), or does the North hand actually have the correct cards? You can email the site owner to let them know you were blocked. Installation Made Easy!! How do I find the number of boards that have been dealt by my machine? Copyright document.write((new Date()).getFullYear()); Bridge Buddy. Bridge_Composer_Instructions Both the dealing machine file (*.PBN) and the hand record file (*.PDF) should be stored in the . Comes with Windows XP/ Windows Vista/Windows 7/8 compatible software. Then start FRAM.exe program again (with machine connected) and click on FRAM FIX your machine memory will be fixed. 1) If the board becomes tight and hard to insert just for the last bit when the board is mostly inserted, then the problem is thick boards and a simple adjustment is needed. Please refer to the manual for instructions on setting the card feed gap, or contact a Service Center to send your machine for service. If the machine still has problems after cleaning, you should contact a Dealer4 Service Center. If cards really are going to the wrong pockets, then try the following steps: 23. the black knob on the front of the machine, is not set too tight against the cards, causing resistance that makes it difficult for the cards to feed. It should move with pretty even resistance at all points through a full rotation. On the back of your machine should be a silver sticker with the Serial Number. Check the cards that you are dealing carefully. The Bridge + Dealer sits at the middle of the bridge table and the bridge dealer invisibly and quietly shuffles the next deck of cards while you are playing When you are ready for the next deal - like magic the cards emerge and four new hands are ready to be played. There is always some demand for used machines, and they hold their value quite well. Insights on Bridge Book 3: Bid, Play, and Defend. Was the machine dropped or significantly bumped? The best approach is if the Dealer4 cables can be plugged in and never moved or unplugged, and the cables routed so that they cant be bumped into, but this is not always possible. Please note, however, that, required to generate boards, analyze and print hand records - but the dealing process itself can now be. 2. If you have recently changed the type of cards you are dealing, and you are experiencing Card Recognition or Duplicate Card errors, there might be a need to adjust the card recognition parameters by performing Auto Setup (see the Dealer4 Software User Manual, at Dealer4.com Support tab). 5. This gap may become knocked out of adjustment if the machine is dropped or bumped, such as during transport. both the bottom and top rollers should be turning when the motor is energized.) Check that the wire gates have not gotten bent out of position, either too high or too low, which sometimes happens from contact during cleaning. Both machines are mechanically the same and offer the same level of reliability and accuracy. Bridge+More Bridge Dealer | Bridge+More - the bridge revolution Dealer 4 is the most sophisticated dealing machine in the world. No discount on this item. PDF Using BridgeComposer with PlayBridge Dealer4 The feed roller(s) are the ones that sit in the card feed hopper beneath the stack of cards. I am starting to have an increasing number of errors when dealing. Operating Tips - PlayBridge Dealer4 Service Center The software controls the machine and allows board information generation, storing and printing.The PlayBridgeDealer4 software can also read various file formats providing easy interface to third party Bridge Dealing/Analyzing software like DealMaster Pro and downloadable dealing data.Time of dealing 1 board: - 5.5 secondsDealing capability: - 250 boards per hourCard dimensions: - 2.25\" x 3.5\"Dimension: - 15 inches x 7 inches x 6.5 inchesWeight: - 17 lbsPower usage: - average during dealing - 20W, max - 57WPower supply: - input (mains) 100-240V 50-60Hz, - output (machine connection) 19V/3ADCManufacturers Warranty: If you maintain the machine as outlined in the Maintenance Manual, any necessary repairs that may occur within 5 years of the date of purchase or 50,000 deals, whichever comes first, they will be handled by the manufacturer. We also recommend downloading and perusing at least these two manuals Dealer4 Software User Manual v1.4 and Dealer4 Maintenance Adjusting and Cleaning Manual v1.1. An optional Card Feeder Extension can be installed on your machine during service to allow you to stack three decks in the hopper. Dimension: - 15 inches x 7 inches x 6.5 inches. It is best (but not necessary) to launder the lint-free cloth towel and glove after every cleaning. Install the latest version of Dealer4 firmware, which you can download from the dealer4.com web site. These gates can be adjusted back into position. First, check that you dont have an actual duplicate card in the deck, and that you are dealing with a full deck of 52 cards.

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