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Verifying your account is quick and simple. Our primary system sending youa one time code via SMS works perfectly well for the majority of our customers. Please contact us at https://www.luno.com/help/en/tickets/new?category_id=30 with as many details possible and our support team will look into this for you. Thank you, Hi there, Thanks so much for your positive feedback and rating. excuses voor het ongemak. By continuing to use our website without changing the settings, you are agreeing to our use of cookies, which include marketing cookies. We are using cookies to provide statistics that help us give you the best experience of our site. Luno Customer "I definitely want to start acquiring cryptocurrencies like Bitcoin and Ethereum, and start doing monthly deposits." Read the story arrow_forward. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Luno Pte Ltd, Website: Visit Luno Bitcoin Cryptocurrency Website, I am depositing BTC sent from my other cold wallets. message, please email my cellphone number has changed I need to update, hi my name is john from south AFRICA IN CAPE TOWN Luno: The Easy and Secure way to Buy, Store, Explore, and Earn Cryptocurrencies including Bitcoin (BTC), Ripple (XRP), Ethereum (ETH) and USD Coin (USDC) Whether you're new to Bitcoin or an advanced cryptocurrency trader, our crypto wallet, instant buy and sell service, and trading exchange provide How To Withdraw From Luno 2023 - Serious Markets Anyone can write a Trustpilot review. Hi, we'd be happy to see what happened with your account. I have been using the Luno App for over 18 months now. You should have received a message from us in the Luno app and been told about it in our weekly newsletter. message, contactez-nous l'adresse How do I verify my identity with Luno? Please you guys should fix this, Hi Danie, we regret to hear this,Due to the nature of your query, our support team will have to take a look at your account. Luno is an exit scam waiting to happen, REMOVE YOUR FUNDS BEFORE TOSHI AND HIS BAND OF MORONS CLOSE YOUR ACCOUNT TOO.EDIT: Your response is not good enough, I have already have tickets open with you that arent being answered. ^CP. I find the App to be user friendly and I have always found the customer service to be first class. Have a question or need some help? ^NA, A company that isnt regulated in the Uk so zero security for users.A company that advertises on internet games platforms used by youngsters.The company will say they have safeguards in place but we all know the ingenuity of children.Personally I would avoid, Hi there, thanks for your review and feedback.Regulation is inevitable. How long until my deposit shows in my Luno wallet? Please feel free to let us know if you have any suggestions for us to improve and earn a 5-star rating from you. Look out for spelling and punctuation errors in the email itself these are usually a telltale sign that it has been written by a scammer. Please I made a mistake of buying bitcoin without depositing and up till now have not seen my bitcoin. verdade. If you're unable to find an answer to your question or solution to your issue on the Luno Exchange Center, you can reach out to the Support team using . Also they never pay out for you referring people to their platform. Avoid these for crypto. We'd love to hear from you. ^NA. message, please email Se continui a visualizzare Useless company owned by scammers. "For any Luno customer service queries, please tweet our support account, @LunoHelp - our team is ready and waiting to assist. Luno Customer Service - Facebook Hello, please help, am having problem with my luno account, I have using this service for 3 years, but suddenly today, I could not sign in my account, at first didn't get email with a 4-digit confirmation code.later, it refuse to sign in says (please wait a moment retrying) please I need help about this, I have message the support but all I get is automatic mail respond , not helping please I need help it month ending bills time Hi Sithembele,We're sincerely sorry to hear that you're experiencing trouble signing in to your account. Been trying to get a hold of these people for more than a week now, wrote a review and someone responded saying I should send a query using a link provided. Please note that for receive amounts of BTC 0.0001 and lower, Luno charges an equivalent transaction fee. What can I do? In this post, we want to let you know why we need to know your identity when you open a Luno account. Hi, We're sincerely sorry to note your rating and review. I can send crypto to family and friends free (no network fee). They aked her to verify her account using the video verification method. Luno get Nigerians a way to get their money out of your platform. Here are 8 tips for writing great reviews. At Luno, our customer service team will never approach you by email to ask for personal details if you do receive an email like this, please report it to us by forwarding it to. The Ethereum Merge is set to take place sometime around mid-September, at which point the Ethereum network will switch from a proof-of-work (POW) consensus mechanism to one that uses proof-of-stake (POS), a move that aims to make the network more efficient and scalable in the long run. All the crypto we store is regularly verified by independent auditors. Any technology can be both good and bad. Its products and services make it safe and easy to buy, store and learn about cryptocurrencies like Bitcoin and Ethereum. . You may have heard those acronyms mentioned (dont worry if you havent), heres what they actually mean. Hi there, thank you for taking the time to rate us. Luno Customer "I learned about crypto by reading books, watching educational content on YouTube, and exploring podcasts that talked about it." Most likely, an app developer will respond to this post with a link for me to message customer service, which I've done countless times. The app is helpless.USE THIS APP AT YOUR OWN RISK. ^CP. LUNO is the best platform that I have used for investment. We value your trust and look forward to assisting you in restoring your account to its full functionality.Should you have any additional concerns or questions, please contact us on the email thread our support team has been contacting you on.Thank you for your understanding!NA^. Read Customer Service Reviews of www.luno.com | 2 of 293 - Trustpilot Salary. Over two million people worldwide trust Luno to protect their Bitcoin and Ethereum. Luno Customer Service Jobs | Glassdoor Bitcoin is no exception. Luno offers 1 features such as , and . We welcome regulation and believe having the right processes in place will make the transition to a state of frictionless money smoother. Pulling issues faced by users like you is a good way to draw attention of Luno Bitcoin & Cryptocurrency to your problem using the strength of crowds. Luno Support. I have never had any issue when it comes to withdraw money to my bankor transfer money from my bank to Luno. Luno reviews and Luno.com customer ratings for May 2023. At Luno, our customer service team will never approach you by email to ask for personal details - if you do receive an email like this, please report it to us by forwarding it to phishing@luno.com. Buy Bitcoin, Ethereum, XRP and Altcoins securely with GBP | Luno The case right now. We are a Recognised Market Operator for cryptocurrency in Malaysia by the Securities Commission (SC). !I try to enter my account where I have more than 500 and it says that it does not exist. Someone from our team will follow up within 48 hours. MS. Megan S. 3 reviews | Active since May 2023. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de ^CP, Went to download it and was immediately warned by 2 friends who were scammed by Luno they showed me the evidence. We are using cookies to provide statistics that help us give you the best experience of our site. But with improved regulation and awareness, thats changing. Thank you luno I love all of you who created such an amazing application like this . We would like to know more about your query, please contact us at https://t.co/dvxz6VSgjU and pour support team will look into this for you. Per the AML and KYC regulations, your information needs to be securely stored. Hi there, Thanks for your positive reviewLet us know what we can do to get 5 starts, please contact us at https://www.luno.com/help/en/tickets/new?category_id=30 ^ NA. So I thought to verify my account in other to increase my withdrawal limit so as to withdraw my locked funds. i would like to close this account and dont know why can someone help please thank you. Hi Paul,Thank you for your suggestions and for the 5 star rating.We're so happy to hear that you're loving our app and we appreciate you taking the time to rate and review us!Feel free to reach out to us if you have any questions and we'll ensure that you're further assisted.^RB, Information provided by various external sources. Available in over 40 countries, Luno is a secure cryptocurrency platform that lets you buy, sell, store and trade BTC, ETH, XRP, BCH, LTC and more Buy Bitcoin, Ethereum, USDC, XRP and Altcoins Securely | Luno I find the App to be user friendly and I have always found the customer service to be first class. We'll gladly further inform you. Onze These settings are designed to provide an additional layer of protection and prevent unauthorized access to your account.We apologize for any inconvenience caused by the temporary restriction on your account. Avoid!!! Rip off platform for buying crypto on. Imagine being able to bypass traditional financial institutions for things like loans, savings and insurance? I received bitcoin into my wallet address and surprisingly I could not send out bitcoin,after several attempts to send or withdraw in my local currency because they keep telling me unable to withdraw as it exceed your withdrawal limit. You get 10 of Bitcoin using my Bitcoin Pioneers code (no deposit necessary) (UK 18+). If you continue to see this Disculpa Hello everyone Start your investment with a minimum amount as R1000 You'd be able to make profits of R15,100 in 3days! Done and nothing seems forthcoming. Read Customer Service Reviews of www.luno.com | 6 of 291 - Trustpilot This is definitely the worst of all. Luno | LinkedIn Find out how we combat fake reviews. For example, if you are charged with a financial crime, Luno may be required by court order to share your information with law enforcement. It is especially great if you want to get into Bitcoin for UK users as there are various promotion codes that can be used to get 10 Free Bitcoin. Aydanos a proteger Glassdoor verificando que eres una persona real. So customers in Nigeria should just keep mute not being able to withdraw their money, no p2p on luno, and when you try to send crypto to another platform luno places unrealistic charges (don't know if it's for real). IM NOT FAMILAR WITH LUNO BUT IM VERY INTERESTED TO JOIN / BUY CHARES INEED EXPLANATION PLEASE MY CONTACT NUMBER I0652381410 PLEASE CALL ME I NEED A BROKER, I pay money and I was promised to get profit bt until now nothing, i want to add money to my account but all i'm getting is adding money is not yet possible in your account pls i need help on that. Get started today. Developer Response , Hi There! real person. They clearly listen to their customer. $58,848 / yr. The basics of Bitcoin, Ethereum and other cryptocurrencies in simple, bite-sized explainers jargon-free. Please would someone call me urgently. ^CP. I really dont know what they want and I have over fifty thousand naira in that wallet. Lunos mission is to put the power of crypto in everyones hands. How can you charge a fee higher than the amount sent, this is pure theft this guy's wiped my account charging me almost 7k for sending 5K to a merchant which accept crypto payment after contacting live support they said it's sending fee, stay away from them. Contact Luno Bitcoin & Cryptocurrency | Customer Service Read Customer Service Reviews of www.luno.com | 4 of 290 - Trustpilot If companies like EasyEquities can have funds reflecting within an hour of making a transfer, there's no reason to have to wait two or three days on Luno. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. This app is a hoax; please refrain from using it. Luno. ^NA, I have just started investment I need more time I believe Luno would be a best investment hub for me, Hi Frank, Thank you for your feedback. The Bitcoin industry was unregulated for a while. Luno reviews, customer feedback & support. Luno is restricting withdrawals, and implementing withdrawal limits! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Please know it has been shared with our product team and will be considered for future implementations. HI Usam,The details you are describing do not sound like Luno's policy & procedures.Please reach out to our support team here: https://t.co/dvxz6VSgjU with all of the information you have relating to the review you have left.^LT. Getting started Identity verification Deposits and withdrawals Using the wallet Security. This app may share these data types with third parties, Personal info, Financial info and 3 others. Luno Reviews | Read Customer Service Reviews of www.luno.com It's been over 5 business weeks and nothing.thanks to Luno. system does not allow me to change. We really appreciate it. This is to help secure your Luno account. If verifying your account takes longer than expected, please know that sometimes we have to do extra due diligence. Unhappy customer. Scam !! ^CP, This app has been the best working app for me and has help me more better than trustwallet and with little of what I have I can be able to afford a lot of crypto currencys without any stress and am grateful that Luno is here to stay. Our team works around the clock to respond quickly and diligently, but we are a small team and occasionally there might be an extra delay. naar I need to physically speak to someone. ^CP. Till today march 13th. 1 reply. Where did they come from? Missouri Mayor Jayson Stewart is raising capital in order to give each of Cool Valleys 1,500 residents up to $1,000 of bitcoin. per informarci del problema. Keep up with the good work. These resources should help you, on your way:https://t.co/e3gb6ileSj https://t.co/wWnSVXw2pqOur Help Centre has a host of articles that can answer any questions you have about using Luno: https://www.luno.com/help/Our Learning Portal provides education about various cryptocurrency topics: https://www.luno.com/learnIf you have any questions or require assistance, please contact us at https://t.co/dvxz6VSgjU We'll gladly help you. ^CP. Luno is a very nice app and easy to use. What a stupid company that is. pour nous faire part du problme. Post a Job Filter your search results by job function, title, or location. Hi, I'm Ziningi, someone called herself a coach from luno and told me that I will make more money with her as my coach. Hi Abimbola, We're sincerely sorry to note your experience.If you've reached out to us via the link you were provided, we can assure you that a member of our support team will look into your concern and reach out to you accordingly. verdade. Wenn Were happy to announce Bitcoin Cash (BCH) is now available to buy and sell with Luno in Malaysia ? It comes with an error "Sorry for the interruption" Contact us. Your information is only shared with third parties when we have permission or are required to do so by law. Se continui a visualizzare Hi Furkan,Thanks so much for your positive feedback. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. They told her to change her email address's password (which has NOTHING TO DO WITH LUNO). Wir entschuldigen uns fr die Umstnde. ^MM. Mobile verification via phone call - Luno just reply to your mails or just dont keep locking accounts over nothing.very poor company. Als u dit bericht blijft zien, stuur dan een e-mail We use dedicated people and clever technology to safeguard our platform. We are here to guild you on how to trade and make more profits using your Luno account so you can be able to be free from scam DM for more infor. Als u dit bericht blijft zien, stuur dan een e-mail I HAVE A TRANSACTION PENDING FOR THREE DAYS NOW. It's far easier to launder money using cash or banks, due to the variations in regulation around the world and the opaque nature of their records. + On your first deposit they lock your account from withdrawals and for your security and then they dont reply for weeks. It is nice to use a service that is for your specific region,I tried to use binance but everytime I have some minor problem with the deposit , probably because I am using Singapore bank.So I think for Malaysia and Singapore , Luno is a great option to buy or trade some crypto, I am using it since mid December and no problems so far. This is what the feature looks like using the LunoSmart Wallet on Android: Buy, store and learn about Bitcoin, Ethereum, XRP and Litecoin now. Lamentamos Know Your Customer means all our customers need to provide proof of identity and address. Last week, Mastercard announced plans to give merchants the option to receive payment in crypto later this year. This app is f u c k i n g ass. Hi there, due to the nature of your query, our support team will have to take a look at your account as we cannot provide account-related support on this platform.Please write to https://www.luno.com/help/en/tickets/new/ and our team will try and assist you as soon as possible.^NA. I want to send out my btc and Luno is telling me I'll be charged over 70% of amount I want to send, making me receive about 20%. Ci Luno Customer "I learned about crypto by reading books, watching educational content on YouTube, and exploring podcasts that talked about it." Help Centre | Luno Please write to https://www.luno.com/help/en/tickets/new?category_id=30 and our team will help resolve your issue quickly. We used Luno for years without problems. Hi there,Thank you for your inquiry. Please Im stranded as I need immediate assistance from luno. We have over 1,000,000 users and companies will listen to us. Its far easier to launder money using cash or banks, due to the variations in regulation around the world and the opaque nature of their records. I have added money to my account through Flutterwave and i have also tried to send as BTC and still the same problem.. In the Non-Bank Financial Service category. to let us know you're having trouble. We use dedicated people and clever technology to safeguard our platform. Luno is unserious. 2023 Trustpilot, Inc. All rights reserved. With all the meme coin, alt coin and other token rage going on one would think they would have at least added some token support by now. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.

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