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Please let me know your opinion.". All positive reviews are not legit. My wife was also delighted to receive a pair of earrings due to a slight delay in receiving our order. And once theyve received your shipment from Italo Jewelry, youll be able to access tracking information for your delivery via the customer account as well. Italo Jewelry uses a premium anti-tarnish sterling silver for all silver products. Don't order, even though the quality of the product itself was good, the clasp was trash and the bracelet continuously fell off. Use the code and save 20% on your order at Italo Jewelry. $119.96 $169.95. My husband ordered a ring for me off of this site and it got lost by FedEx (completely their fault) however I have yet to get a response from these people. Coupons for Italo Jewelry were last updated: 30th May 2023. They will arrive in the post in just a few days, happy shopping! Valley Of Gems | Reston Virginia | Gold & Silver Sign up and get special offers and promotions at Italo Jewelry. The customer service I experienced while checking in on the shipment was courteous and understanding. It's been 81 days, 42 emails, 7 pictures, 2 receipts, and I STILL don't have a resolution. Or you can write to Italo Jewelry at their address here at, 5650 Grace Place * Offers are automatically applied at check out. Business Profile Italo Jewelry Jewelry Stores Contact Information 5650 Grace Pl Commerce, CA 90022-4119 Get Directions Visit Website Email this Business. * Limited time only. Now they are refusing to give me my money back and claim it was a custom item. Please note that we CANNOT cancel orders which have been shipped out. It's been over 3 months and still no replacement and they refuse to refund me. Avoid this company!! I wouldn't hesitate to order from them again. I ordered on for my husband and they said it was titanium and he is not allergic to that but it turned his fingers black and then the ring went brown in color instead of silver. After your Italo Jewelry order arrives at MyUS, theyll spend 1-2 days (excluding weekends and holidays) processing your order. Last year I received the asscher cut band and this year the baguette wedding band. Located in China. Please contact one of our customer service representatives via email. Check out our FAQ section for quicker answers. USA TODAY Coupons is a destination that provides offers, deals and discounts at thousands of online retailers. Awful. However, BEWARE! Here are 8 tips for writing great reviews. Then spent more on the packaging then the items themselves. Italo Jewelry Money Saving Hints And Tips. Our main office is in California. Everyone wants to offer that loved someone the finest. They enhance the pictures on facebookRestrict the content reviews so its biasIf i read the true reviews before i would no way have purchased anything. Italo Jewelry should meet or exceed any expectations. I tried to contact customer services to get a refund and they kept sending me automated responses saying thank you, its your problem and please let me know if i can help you again. TW. I could not possible be happier. Cookie Policy. We also ensure all reviews are published without moderation. Returns or exchanges with no tracking will not be processed. Product Payment Technical Customer Service Service chefner Verified 5/5 2023-04-16 Super sparkly and looks so real! I had several options and none of them were suitable for me so I wrote to them again, complaining that I did not like the options I received in order to exchange the piece. ), Italo Oval Created Sapphire Wedding Band(3.25 CT. Use the code and get 4 selected bands for $300 at Italo Jewelry. This is disappointing. Please contact our online customer service directly, we will provide you with detailed answers. Maybe you should update your return inserts to say, all sales FINAL! Customer does not like the item in person. I highly recommend Italo Jewelry. TW.). Why wait for someone to buy it for you? For the best experience on our site, be sure to turn on Javascript in your browser. They SAY returns within 30 days. Italo Jewelry Returns Does MyUS Offer Refunds or, Yes, MyUS will help process your returns if you received the wrong, 5. Save your money, there are other more reputable places to purchase jewelry than an company in China. I have purchased from talo jewelry two times now and it has been two times too many. 1 review US Feb 15, 2023 Great customer service and beautiful rings I bought the anniversary band with blue stones on the side and it is stunning. However they only refunded me $108.94 instead of $149.95. MyUS Alternatives What to Do if Italo Jewelry Wont, This is a great option because almost all sellers on eBay, all offer concierge services where they will buy the, charges a $50 flat rate + $15 for each additional, There are three potential issues that youre running into if your, Stuhrling Original International Shipping in 2021 (Buy From The US/UK Store), Green Day Merch Store International Shipping in 2021 (Buy From The US/UK Store). They sent me this message TW.) JavaScript seems to be disabled in your browser. On one screen, you can get real-time quotes for how much itll cost to ship Italo Jewelry products to your country. Italo is a "company" from China that is unable to communicate properly via email and phone. I bought a set today. Unique design, affordable price, so that each ring has a soul. The jewelry is exquisite and will definitely order from Italo again. +86 17782813572 +1 (864)713-0791 Sun.-Fri. 21:00 (9:00 PM) EDT-19:30 (7:30 PM) EDT Write To Us: Area B Room 12308 23rd Floor Unit 1 Building 1 Huaqi International Plaza, 99 Chang'an Middle Road Yanta District, Xi'an, Shaanxi, China. Both are very sparkly and look real. Awesome Service :), Thank you for your recognition and support of our products! Help Center; CONTACT US; FAQs; Ring Sizing; Jewelry Care Guide; Order Tracking; Payment Instruction; About Us; Our Story; Why Choose Italo Jewelry; Influencers Program; Italo Jewelry Blog; Terms and Conditions; Our Policies; Return & Exchange; One-Year . When returning or exchanging items, customers must use a shipping method that has tracking on it. Luckily I paid through PP and they took my side. They will give you the round and round and round. The ring itself looks good, but it took over a month to receive the order and they never helped. Ebates is the most popular cash-back service in the United States plus they gift you $10 in bonus cash after completing your first purchase! DO NOT BUY. If you are OK with waiting for days for them to answer email, or not being able to return it, you might be OK. Why am I having such a difficult time getting a refund from Italo Jewelry? 2. With the holidays coming up this would be the perfect time to buy from Italo Jewelry and get that big bold piece you always wanted. The customer service was very responsive and was exceptional and I received my ring in less time then expected. * Exclusions apply. Italo Jewelry has warehouses in California, China, and Dubai. 1. eBay: This is a great option because almost all sellers on eBay ship to freight forwarders and many even ship internationally. If you don't want to wait, please contact our customer service for help. Simply copy the code that is presented to you. Be innovative and treat yourself, I did. Very disappointed in the service I've received, won't purchase anything else from them. In the past I ordered gold leaf earrings with rubies and have enjoyed wearing them as well. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives. To my disappointment, the piece looked cheap and very ugly so I wrote the company and they offered me to exchange it for another piece. Personal Shopping Services: These services will place the order for you and then ship to your international address. Where do i mail the ring for an exchange for a smaller size?? We will respond to your problem as soon as possible, thank you! Your understanding would be highly appreciated. I bought the anniversary band with blue stones on the side and it is stunning. Just visit the Italo Jewelry website and place your order. Get answers from the Italo Jewelry staff and other customers. I thought they included a pair of sweet solitaire earrings for my long wait (this is standard folks). Way too dark. Fine quality engagement rings, wedding rings, bridal sets are available in various designs and colors. To learn more about reviews and trust on sitejabber.com, visit our. I would NOT recommend purchasing from this company. You can send an email to service@italojewelry.com, and they will be happy to help. * Limited time only. Our factory located in Hongkong. 2023 Trustpilot, Inc. All rights reserved. !WILL GET SAME ITEMS ON ALI FOR A FRACTION OF THE PRICE, You have the best choices of engagement rings and wedding sets I Purchased the wedding ring with the full circle of white sapphires and the 4 carat heart shape. They will take your money and run. There is always a sale or discount available at Italo Jewelry to be redeemed through us here at USA TODAY Coupons. Silver is a precious metal, like gold and platinum. You can use MyUSs handy shipping rate calculator to estimate your Italo Jewelry shipping cost. I have put a claim into my credit card but I did it though PayPal so it was doubly difficult to deal with this situation. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. They replaced them and the stones fell out of those as well. They still owe me money and this is just absurd at this point. A refund will be provided to the original method of payment within 3-5 business days after we have received, inspected and confirmed. Here at USA TODAY Coupons, we like to save you money wherever we can. I was recommended to check out italo jewelry by my sister mother in law. I've not received the money as of yet. However, compared with cubic zirconia, sapphire is more durable, valuable and having a lasting brilliance, which is more suitable for ring use as rings are subject to more wear and tear. Contact - Italo Jewelry I would not recommend this company to any one that wants a ring for any reason. Positive reviews are posted by Italo "company" in broken english. Most of their product are made of 925 sterling silver. +4 colors/patterns AINUOSHI Engagement Ring, 3 Carat Cushion/ Round/ Asscher/ Princess Cut Cubic Zirconia Solitaire, Sterling Silver 925, Wedding Anniversary, Jewelry Box Packed 545 $3599 Save 5% with coupon (some sizes/colors) For the best experience on our site, be sure to turn on Javascript in your browser. Tip for consumers:That they are in China and wont fix my problem. They take forever to reply, it took a month of emails before they agreed I return the item and gave me the address to which I should send it. Please refer to below details: 1. This is my Daughter In Laws wedding set. The amount refunded wouldn't be worth the trouble to return it. This jewelry is nothing but junk! The time frame for return & exchange must not exceed 60 days from when the original order was received. When you make a purchase USA TODAY may earn a commission. Find out how we combat fake reviews. Please note that Packages returned without consent will not be accepted. Policy is everything is returnable. If you've tried to order from Italo Jewelry in the USA or UK, then you know that they may not offer international shipping to every country. I sent out an email that I wanted to return the ring same day I received it. Commerce, California 90022 It is unique which I love. Italo Jewelry Reviews - 519 Reviews of Italojewelry.com - Sitejabber Most will offer refunds and returns, but sometimes youll have to pay for necessary shipping fees. Thank you for your question. (I have never worn it ever. TW. Once youve set up your US or UK shipping address and clicked through a cash-back website, youre ready to make your Italo Jewelry purchase. So make sure to check Italo Jewelrys return and refund policy before you checkout your order. Items returned without authorization will not be accepted. TSG Commerce, Inc. in association with USA TODAY, a division of Gannett Satellite Information Network, LLC. Numerous calls and emails. You can send the question to our customer service email address. Now when you search on eBay, itll display international shipping prices. HAD TO RUN AFTER THEM FOR MY REFUND DON'T BUY BY THEM NOT WORTH IT!! The buyer will be responsible for the return shipping cost. Triple Row Eternity Asscher Wedding Band (7.55 CT. And whats the biggest benefit from working with the largest, With many carriers, you wont know precisely how much the final, Note that there are personal shopper services that can help you buy from any, Here are 6 frequently asked questions regarding, The answer is it depends on the weight of your, The good news is you dont have to worry about hidden extra fees because youll only be charged for your, And if you have multiple packages, MyUS will help you save up on the, This doesnt count how long your Italo Jewelry, 3. I place the order and waited. That's the initial issue I've had with them. They need customer service agents who are fluent in English if they are going to do business in the US. Once I received the new piece, I was delighted! Please wait while we fetch the details of your offer. This is now January, and finally they relent and tell me to pay for USPS shipping. Your items will be shipped from the nearest facility that stocks the item you ordered. We offers a 60-day return/exchange policy. I do, I send the receipt as requested and it's now FEBRUARY 16 and I still only have a partial refund. Whatever clients want, Italo Jewelry can make it with any head, crown, style, stone, or color combination they wish. This is a horrible company!!! Italo Jewelry Is this Your Business? This company does not typically respond to reviews. We will definitely order again from Italo Jewelry. My order is late. and other trademarks of USA TODAY are trademarks of Gannett Co., Inc. and may not be used without permission. * Valid on sale styles. NEST New York International Shipping in 2021 (Buy From Ixir International Shipping in 2021 (Buy From The US/UK Truglo International Shipping in 2021 (Buy From The US/ Buy From Melanie Caseys USA Online Store International Shipping, Buy From NCH Softwares USA Online Store International Shipping, Buy From Bit of Britains USA Online Store International Shipping, Buy From The Prepared Pantrys USA Online Store International Shipping, The solution here is to use a VPN service, such as, The solution here is to use a virtual credit card, such as. It's super sparkly, looks better than the picture for sure. Amazon.com: Italo Jewelry Rings The product I've got was a tennis necklace and it was twisting. And if you have multiple packages, MyUS will help you save up on the shipping cost by combining your parcels into one box. Do not order from this company unless you are certain about the item you're ordering. * Use the code to redeem the offer. I also got a pair if beautiful earrings as a gift from italo. The necklace and bracelet were amazingly beautiful and my wife loves them. * Cannot be used in conjunction with any other offers. Great customer service and support! This could range from 2 days to a couple of weeks. If you still have questions about how MyUS works, check out this short explainer video: Did you know that you can get an extra 2-10% in cash-back on many orders by using a cash-back service? Items that have been worn, damaged, and/or altered will not be refunded nor exchanged. In this post, we'll show you a simple process to get any item from Italo Jewelry or any other USA/UK store shipped to your location, in any country worldwide.

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