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Allow our staff to demonstrate our commitment to excellence. Service: Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information. Have taken my vehicle to dealership for all maintenance for years. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. Any information you provide to us (i.e. Brent, we are very happy we could provide you with a positive experience! I asked body shop management if I was ever going to get the loaner car they promised me. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. Each of our new Buick and GMC models comes equipped with comfortable amenities, which will come in handy for long or short trips. As a matter of policy, BBB does not endorse any product, service or business. Nice service people but I'm used to having my car washed when I take it to the Volvo dealership as well as I had free car washes any time I wanted to drive through their dealership, which I did weekly. Some features shown may have limited, late or no availability. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. MUST BE A CURRENT OWNER OF A 2009 MODEL YEAR OR NEWER NON-GM VEHICLE OR A CURRENT LESSEE OF A 2018 MODEL YEAR OR NEWER NON-GM VEHICLE FOR AT LEAST 30 DAYS PRIOR TO NEW VEHICLE SALE. Hi, we are very happy to have provided you with such a positive experience! Our dealership may use a browser feature known as a "cookie." Excludes residents of PA. Must finance with GM Financial. Down payment required at signing, if applicable. Take new retail delivery by 7/31/23. Both Buick and GMC are high-quality brands that make vehicles that you can rely on. Timothy, we are very happy to have provided you with such a positive experience! Crippen GMC is the best service in Lansing. (517) 627-8411 I asked the sales manager at the dealer where I bought it if anyone actually did a check and he never gave me a real answer. 1. Make the most of your shopping experience by creating an account. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. from DealerRater. I have never had a bad experience with Crippen! This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. MI To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. You may opt out of receiving future communications at any time (see opt-out Procedures below). Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. Contact Us | Crippen Buick GMC 5 Reviews 85 Salaries 4 Q&A Interviews Photos CRIPPEN AUTO MALL INC Careers and Employment About the company Industry Vehicle Dealers CRIPPEN AUTO MALL INC website Learn more Salaries Salary estimated from 85 employees, users, and past and present job advertisements on Indeed. Owner Center OnStar Buick OnStar GMC . Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We collect and maintain the personal information of our consumers for our use and our subsidiaries. 8300 W SAGINAW HWY Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. I particularly want to recognize Ian Gapp for his excellent handling of all aspects of our totally successful car purchasing experience. Pre-Owned Volvo Specials. Now I know, I won't go anywhere else. Crippen Automotive Reviews - Lansing, MI | Cars.com I will get my car serviced at Crippen from now own. Crippen Buick GMC Mazda Volvo Dealership in Lansing, MI - CARFAX Crippen Auto Mall Directions Contact Us Meet Our Staff Technician Careers Email Our Sales Team Customer Reviews . If you have any further questions, please give us a call. Take new retail delivery by 7/31/23. Lansing, MI 48917. Length of contract limited. BBB is here to help. Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. , go through a rigorous multi-point inspection. This was my 2nd visit, and now I'm secure in trusting my car with Crippen service. Practicality, convenience, and comfort reflect three words that perfectly describe these two brands. 1. Thank you again for taking the time to let us know how we did. Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently. Excellent Appointment was right on time. 8300 W. Saginaw Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided. 8300 W. Saginaw As our Web sites have been designed to take advantage of the use of cookies. We're always happy to help! We invite you to view our diverse inventory of new and used cars to find your match today. You can ask us questions or seek out our expert opinion regarding trim levels and feature packages. See dealer for feature availability. Thank you Service staff. Staff | Crippen Buick GMC Major safety issue. I also stated that I would have the hood latch fixed when I scheduled my next oil change and the technician said ok. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites. He never told me it could drain the battery. In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. Health insurance is costly especially if you have a family, longer hours but you can do rather well and make a reasonable living if you're a hard worker. 8300 W. Saginaw Lansing, MI 48917, 8300 W SAGINAW HWY 8300 W SAGINAW HWY LANSING, MI 48917, 8300 West Saginaw Hwy Lansing, MI 48917, 8300 W Saginaw Highway Lansing, MI 48917. Salesman was knowledgeable Overall is was a good experience. Crippen Automotive - Lansing, MI | Cars.com 2. Down payment required at signing, if applicable. You may always opt-out of receiving future communications from our dealership. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Repairs were appropriate and the technicians left no sign that they removed and replaced door panel and part of dashboard. a video consultation. We are happy to arrange for test drives, answer questions, and help you find the features you need. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf. None of these parts were on back order and just needed to be shipped, other than front tow hooks. (517) 627-8411, 8300 W Saginaw Highway Our inventory regularly includes the following models: Our trained reps will provide all the necessary information to get you seated behind the wheel in one of these advanced machines. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Driven by Integrity! Crippen Automotive Contact seller 4.7 (1,163 reviews) 8300 W Saginaw Hwy Lansing, MI 48917 Visit Crippen Automotive View all hours New (517) 308-0341 Used (517) 308-0324 Service (877) 811-1656. I would recommend this dealer. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. Whether through email, phone or in person, we're here to help you get the customer service you deserve. Crippen Auto Mall | Better Business Bureau Profile I Didnt have a car for over a month and they didnt have any loaner vehicles available. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. Our Web sites contain links to other sites. Crippen Auto Mall Inc | LinkedIn The dealership is straightforward, honest and efficient in its Service Department practices. (866) 683-0598 when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. Great place that I depend on. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In addition, we gather certain navigational information about where you go on our Web sites. See dealer for feature availability. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services. This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Lansing. Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information. If you have any further questions, please give us a call. Finance charges accrue from date of financing. Some customers may not qualify. Examples include administering e-mail services and running special promotions. He also did an excellent job of keeping us updated throughout the process, since our car was in transit when we first met with him. Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners. Check out 1,157 dealership reviews or write your own for Crippen Automotive in Lansing, MI. The staff did a great job, I was in and out quickly. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. ******* did say that I could have the car towed back to Crippen and they would take a look at it, but that wasn't possible since I live 1.5 hours away. Take care! (517) 680-4433 We're always happy to help! Directions (517) 627-8411, 8300 West Saginaw Hwy Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. , I was charged $140 to charge my battery and I replaced it for $180. 2017 VOLVO V60 CROSS COUNTRY PREMIER Owner, Outstanding customer service and thorough troubleshooting. They are a distance from my home or work but they always take care of my vehicle with no issues which makes it worth traveling the extra miles. The service rep was very knowledgeable, and courteous. data will be stored in protected databases on secured servers with restricted access). Luckily, I was in a position to buy a vehicle on short notice. How BBB Processes Complaints and Reviews. Business Profile Crippen Auto Mall Used Car Dealers Contact Information 8300 W Saginaw Hwy Lansing, MI 48917-9769 Get Directions Visit Website (517). CRIPPEN CARS - 17 Photos & 28 Reviews - 8300 W Saginaw, Lansing - Yelp This dealership offers BBB Business Profiles are subject to change at any time. Certified cars are manufacturer warrantied and typically To help you find the right model, our team is proud to offer a large selection of both new and used cars, trucks, and SUVs. Service: So, I start showing up weekly to check the progress on my vehicle. International Association of Better Business Bureaus. Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public. After turning the car off and restarting the car it still would not start. We look forward to your next visit! 1. What's more, our auto parts team would be happy to get you whatever you need to keep your Volvo, Buick, Mazda, GMC vehicle on the road for many miles to come. Great experience at Crippen, especially with Al Travis. Please provide your email address to begin receiving price alerts at home, at work, and on your phone! The second option is to order genuine Buick or GMC parts from us if you prefer to roll up your sleeves and do all the work yourself. They said the warranty insurance I had purchased would cover most of the repair. Loved the Service I received. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict "no-spam" policy. We believe by your comments that you had a great experience but you may have clicked on the wrong star by giving us a one star review. We appreciate you taking the time to leave us this feedback. Either way, we are here to help you give your vehicle the care that will keep it running smoothly. Our dealership may use other companies and individuals to perform certain functions on our behalf. It is with great disappointment I write this review. 3. Excludes residents of PA. Must finance with GM Financial. Some features shown may have limited, late or no availability. Quick and Polite. But we also understand if there is one thing more valuable than money, its your time. I get it, this isn't just simple repairs or easy things to do. the E-Mail Reminder Service). As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. As a matter of policy, BBB does not endorse any product, service or business. In fact, the only parts that were on back order for the duration of the whole repair were said front red tow hooks. There are mileage limitations, and you cannot modify your Buick or GMC. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Both Buick and GMC are indeed built to last for years. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict "no-spam" policy. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. MI I was also promised a loaner vehicle by the end of the week "no later than a week" when I dropped it off early August (8th or sooner I believe). Allow our staff to demonstrate our commitment to excellence. Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. When I returned home I discovered that they never rotated the tires and never even checked the tire pressure. Want to share your experience with this dealership? Please provide your email address to begin receiving price alerts at home, at work, and on your phone. 3. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf. My issue was diagnosed and problem fixed within 2 hours!! Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. We look forward to your next visit! Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas. If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us. Explained everything to me. International Association of Better Business Bureaus. Russell, your satisfaction is important to us, so we want to sincerely thank you for choosing Crippen Buick GMC and we hope to see you again soon! We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. How BBB Processes Complaints and Reviews. The salesperson (Scott Kemp) was very professional, courteous and knowledgeable. The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. Camellia, we are very happy to have provided you with such a positive experience! Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time. Directions We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. Some features shown may have limited, late or no availability. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. I knew it was only an estimate and that It could change if other damage was found when starting the repair. Fixed it same day. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. Our Web sites contain links to other sites. We'd love to hear them! A video walkaround of this car may be available Browse for a new Buick or GMC in Lansing at Crippen Buick GMC where you will find the Buick Encore GX, Buick Envision, Buick Enclave, GMC Acadia or GMC Sierra 1500. . 8300 W SAGINAW HWY LANSING, MI 48917. Our dealership is not responsible for the privacy practices or the content of such Web sites. He told me he would ask. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. Friendly. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. Our Web sites contain links to other sites. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! You may always opt-out of receiving future communications from our dealership. That was not true because if I had been informed of such I wouldn't have driven the car because I had another vehicle to drive. Took my vehicle for two "second" opinions" .. both mechanics found only 1 item to be replaced (the same part I might add) for a cost of $150. I will NEVER bring my car to you again. I appreciate all your kindness. When looking closely at the lineup, auto consumers have multiple options, including crossovers, luxury SUVs, and pickup trucks. when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. Deferred monthly payments for 90 days. Take new retail delivery by 7/31/23. Deferred monthly payments for 90 days. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Tuesday 8:30 am - 6:00 pm. Sales Consultant (Former Employee) - 8300 W Saginaw Hwy - October 14, 2021. If you ever need anything else from us, please feel free to give us a call or stop by. home delivery on some or all of its cars. Fill out the form and we will get back to you as soon as possible. My twenty day quote turned into five plus months and was never repaired correctly. At Crippen Buick GMC Mazda Volvo its about transparency and time. Not available with lease and some other offers. Would you like us to send you price alerts? 2017 Volkswagen Golf TSI Wolfsburg Edition 4-Door. Finance charges accrue from date of financing. Service Center | Crippen Buick GMC Mazda Volvo By Gary and Ann Mazurek from Lansing, Michigan, By Russell Tinkey from Lansing , michigan, By Chris Edick from East Lansing, Michigan. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. I'll return next time. Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. Our dealership understands the importance of your privacy. When it came the time for me to buy a car, I chose Crippen and Rodney was the best car salesman Ive ever met. Not available with lease and some other offers. They did an in depth assessment of my car, but when I asked for the type of oil and filter used.. they would only say, "the appropriate one for your make and model." They were good at following up with me, however I ended up purchasing a different brand at a different dealer. Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. I contacted the dealer who was of no help at all. Visit us at: 8300 W SAGINAW HWY LANSING, MI 48917. upon request. For trade assistance, you must show proof of ownership and trade in a 2009 model year or newer vehicle. They provided a loaner car for the entirety of the time they had my personal vehicle. Our team wants to match you with a vehicle that will work with your driving and financial needs. 8300 W. Saginaw Lansing, MI 48917, 8300 W. Saginaw Lansing, MI 48917. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We have created an appointment-based environment so you feel your time is always valued. Directions He walked us through the entire process and spent time showing us the features of the car and also helped us set up the Buick mobile app on our cell phone. Have an awesome day! Buick and GMC continue to produce exceptional trucks and SUVs that meet the needs of Lansing drivers. That said, leasing allows you to drive a brand-new vehicle every few years and will leave you with a lower monthly payment. Everything was done in a timely manner. I am so pleased to finally have a trust worthy place to repair my vehicle. Calls may be prerecorded. I was also told the the rest of the brakes on the truck were pretty much junk and they needed to all be replaced . Contact Our Sales Department. Take care! , Our dealership may use other companies and individuals to perform certain functions on our behalf. Crippen Auto Mall | Better Business Bureau Profile If you have any further questions, please give us a call. Overall, Ive never had a bad experience at Crippen and I will continue to get all my car services done here for as long as I can! Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided. Our dealership understands the importance of your privacy. Hi, we are very happy to have provided you with such a positive experience! Awesome job again. Business Profile Crippen Auto Mall New Car Dealers Contact Information 8300 West Saginaw Highway Lansing, MI 48917 Customer Complaints This. We understand customers need information to make an educated buying decision. Take new retail delivery by 7/31/23. a virtual appointment! Well guide you through the process. CARFAX does not have the complete history of every vehicle. I was also charged to have my brakes inspected which is always free at other businesses. I called a tow truck to jump start my car and let the car run for over 1 hour.

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