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Amsterdam Area, Netherlands. Quick shipping. The quality is excellent. Regardless, there is no excuse for the original mishap and we do sincerely apologize. I needed to return the pillow. I can see from other reviews that this is a very dishonest company. I have a return currently there and they are charging shipping on the return. 3 pairs with daily wear last me about six months. Now they have reported my review and I doubt they even sent my replacement. Ames Walker is located at 300 Industrial Park Ave in Asheboro, North Carolina 27205. 2023 Trustpilot, Inc. All rights reserved. I've purchased hosiery since 2005 and have always been very satisfied with the product, customer service, and web site. Sitemap However, if you need to contact us further for any reason whatsoever, please do so. I love the Ames Walker brand products. Ames-Walker provides on-the-spot availability of compression items, unlike several other sites on which the best I can get is a list of local dealers. I love this company. When there has been some minor complexness to my order I have had a prompt, polite, responsive phone call, that on one occasion suggested a way to save money on the transaction.I recall only one disappointment having to do with a product I liked not being available. I waited 2-3 days but no response. However upon receiving the socks and wearing them for several days, all throughout the day and off during night, I didn't notice an improvement with my condition of DVT in the leg. Great panythose, very little to complain about. I wear the XLrg size that fits according to the size chart. And made in USAbig plus. Good products, reasonable pricing and fast delivery. My legs are not aching as much, and no more noticeable swelling. HOURS OF OPERATION: Monday-Friday, 8:30am-9pm, Saturday, 9am-4pm EST Toll Free Line: 1-877 . However: Ordering compression hose online can be a frustrating experience because size charts and colors are often way off, you don't know what you're getting until you try it on, and it's expensive. Doctors and other professional offices use ameswalkerprofessional.com and order stockings for in-office use. We will help you every step of the way to ensure your comfort and satisfaction. I have been using Ames Walker products for years with mostly happy results until I ordered the 'travel socks/stockings' which stretched so much that they come WAY OVER the knees a TOTAL WASTE inasmuch as I never use them. Upon looking at your review, I do not see that you have had any negative experiences with us in your comments. I had ordered them at the recommendation of the person I placed the order with! Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. I've been an Ames Walker customer for 12+ years . Replies to negative reviews in < 24 hours. Gary 1 review US Mar 21, 2018 Invited Overall a good experience Overall a good experience. I have been buying the for at least 7 years and they just keep reducing the quality. They are made in the USA. | Learn more about Lauren Walker's work experience, education, connections & more by visiting their profile on . I got ripped off on shipping after paying a premium price. I had a bit of a problem figuring out the right size of compression hose I needed, but I finally figured that out and now I know what size to order. Thank you for your time. Ames Walker Reviews | Read Customer Service Reviews of ameswalker.com The response for my first email was to clarify my address which I did. They were okay. I apologize for this inconvenience. Please if I can further assist you in any way please contact me. Their hosiery is first rate and I've worn their pantyhose, knee highs, and thigh highs in various compression levels and various colors. Love love love it and I've suggested it to every family member and friend. The customer service is excellent and the prices are great. Last order of compression socks were suppose to be XL, but were not as large as previous orders I had gotten from them. Ames Walker has great customer service. For more than 20 years, weve built the Ames Walker Brand reputation for having the greatest selection and best prices on our own line of graduated compression products, as well as our other leading brands, Jobst, Juzo, Medi, Sigvaris, Therafirm, Futuro and Venosan. When I called they told me they had to order my stockings from Jobst and they havent received them yet.When they qoute 3-10 days shipping, count on the 10 days. How do you usually describe the problem your business solves? our Customer Support and Certified Fitters can help you select the proper product, size . Dear Abel & Sofi: A Terrified Introvert Struggles With Sales. Website has been a bear, though improvements appear to be getting made. It is an easy and inexpensive way to trial candidates and easy to reject those who dont fit your organization. We will continue to deliver the widest selection, lowest prices and attentive customer service that have made us your choice for so many years. https://www.ameswalker.com/pages/ames-walker-hosiery-faq, https://www.ameswalker.com/apps/tracktor/, https://www.ameswalker.com/pages/shipping, https://www.ameswalker.com/pages/testimonials, https://www.ameswalker.com/pages/contact-us, https://www.ameswalker.com/pages/about-us. Wide range of items, the Ames Walker brand is great, and prices are reasonable. I like the variety of colors offered. I tried for 2 days and never got through automated voice message and NEVER GOT A CALL Back. And they wear good for sleep also!Thank you Ames Walker! Companies can ask for reviews via automatic invitations. I trust we were able to provide you with any assistance you required. Thank you for your time. However upon receiving the socks and wearing them for several days, all throughout the day and off during night, I didn't notice an improvement with my condition of DVT in the leg. While the site offers more than one brand, I have found the Ames Walker brand wears best, the variety of styles and colors provided is excellent, and the price is competitive. How do you deal with a client who takes FOREVER to pay? Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. So, I reforwarded the email and received an apology note that she (customer service lady by the name of Hxxxxxa) didn't receive my email. Meetings are a large user, some say, waste of time. They are extremely slow to deliver products, 3 weeks to over a month is the norm. Hopefully you will continue to shop with us and find that this instance was an isolated occurrence. I apologize for the inconvenience resulting from not receiving a response back via email or phone call. While the site offers more than one brand, I have found the Ames Walker brand wears best, the variety of styles and colors provided is excellent, and the price is competitive. I apologize for the inconvenience you had with your stockings. Wasn't happy with their lack of concern.After posting this review, I was immediately contacted by Ames Walker, and they are replacing the two pair I can no longer wear, with a smaller size. My impression is that Ames Walker only cares about the bottom line and has no more interest in customers' satisfaction than if you bought through Amazon. Thank you for Subscribing. Good product. I love the AW brand support hose. AMES WALKER - 15 Reviews - 300 Industrial Park Ave, Asheboro - Yelp Website. AW brand of compression hose is OK; Sigvaris is a superior product in terms of fit and style. Customer service beats price. CSR seriously need training on there policies. When it comes to anti-edema wraps and supporting items, that's not always a simple task on the internet.2. I contacted customer service and told them what happened. Items were shipped promptly and arrived on or before promised date of delivery. A few emails were exchanged where she told me how to measure (I'd done that) but she NEVER told me how to exchange or what it would cost so clearly that isn't an option. I wear the XLrg size that fits according to the size chart. They are not only too long, but too big in the compression of the lower leg.. I have purchased from Ames Walker for decades already and have referred many others that are also happy with their service and product quality. Not honest. Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224. With approximately 40,000 combinations of products, styles and colors to choose from, no one else sells such an extensive assortment of high quality graduated compression hosiery, therapeutic shoes, diabetic socks, braces and supports at such affordable prices anywhere in the world! Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224Raquel PlimptonE-Commerce Web AdministratorLegs-4-Life, LLC 300 Industrial Park Ave | Asheboro | NC |27205 336-629-0564 Ext: 246 (office) 336-629-0632 (fax)www.AmesWalker.com www.LoungeDoctor.com, I really was happy with the speed with which I received my order. Partner types wed like to work or share referrals with. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Someone messaged me from the company telling me that I could exchange them - I asked how much it would cost me and how to do that. Ames Walker Reviews | Read Customer Service Reviews of ameswalker.com Misty E. Mason - Hotelschool The Hague - LinkedIn They have been a very good company to do business with for a long time. 3. The merchandise came in an orderly time frame. I apologize for the inconvenience you had with not getting a returned phone call.. Find out how we combat fake reviews. We will send you an email confirmation when you place your order and when your order is shipped. Thank you for your time. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I don't need to shop anywhere else. Ames Walker. Get Ames Walker can be contacted at (877) 525-7224. We send out emails to our customers for the sales we run and the majority of the sale are for the Ames Walker items and we have a variety of items available. I don't need to shop anywhere else. Anyone can write a Trustpilot review. I ordered 3 pairs of compression stockings about 5 weeks ago but until today I have yet to receive the products. Thank you for your time. Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224Raquel PlimptonE-Commerce Web AdministratorLegs-4-Life, LLC 300 Industrial Park Ave | Asheboro | NC |27205 336-629-0564 Ext: 246 (office) 336-629-0632 (fax)www.AmesWalker.com www.LoungeDoctor.com. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Anyone can write a Trustpilot review. I'm beyond pleased! I try to call them and cant get through, Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. Superior quality at a great price. They are comfortable and easy to put on. It may be that I have an allergic reaction to the substance used. I work on a college campus, lots of walking from one building to another. I love wearing these pantyhose as they are comfortable, durable and feel just great! They last for months and do just what they are supposed to do. Alternatively, patients call our 800 number to be guided by a trained fitter. Very frustrated with Ames. I will continue to order my compression hose and sleeves from them. Once I used the lounge doctor, I noticed the difference right away. 210.65.88.143 Customers enjoy Ames-Walker brand, high quality compression hosiery, or all the leading brands of hosiery at a discounted price. After a few days and no word from them yet I checked to see if the product was received back. 2. We provide prescription pads to doctors offices, directing patients to the website. Small Business. I've ordered from Ames Walker for many years with very mixed results. The sizing chart showed only the XL size to fit a size 13 foot - so I ordered the XL. This is a tough situation but your strategy will make or break your company. At your next meeting look around and mentally tally the amount of salary that is being tied up. Raquel Plimpton. The new stockings are fine, just don't make it hard for me to find the old sheer knee-high style I'm looking for. I called them about it and all they did was state that they were sorry that I was given incorrect information on the return but they don't give exchanges when there product is purchased on amazon.

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